Peace of Mind

Did you miss out on your ski trip last season? Confused as to whether a skiing holiday is still possible? 

With 20 years’ experience operating in Verbier, Ski Armadillo is adapting and constantly enhancing our Service in the face of evolving events. We have developed completely new flexible Product Options (Luxury Catered, Tailored Luxury and Self Catered), Health & Safety Protocols and revised our Booking Conditions and Cancellation Terms to enable all our Guests to book your Swiss Alps ski trip with confidence. 

Learning through COVID-19

Months have passed since the world seemingly closed down, with our usual way of life changing considerably. The planet has shown some signs of recovery from climate change and nature has grasped this time and thrived, especially here in the mountains which are looking more beautiful than ever.  At Ski Armadillo, we have used this time as an opportunity to review, learn and develop what has made us successful over the last 20 years.   

Now restrictions are easing, your dreams can turn to reality – we cannot wait to share our new Product Options with you and for you to join us in the heart of the Swiss Alps.

However, as the situation is ever-evolving, we have compiled a list of Frequently Asked Questions (FAQs), which can be viewed here: /coronavirus-faqs/

New Deposit & Balance Payments Conditions

To secure one of our luxury chalets, a 35% deposit is required and then full balances are then required 12 weeks prior to arrival in resort.  Once the final balance is paid, we will guarantee a 65% Cash Refund PLUS 35% Re-Booking Credit*/** towards another chalet-week (subject to availability and up until April-2023) in the event of Cancellation due to;

1. An FCO Travel Ban and/or the closure of the Swiss borders, and/or
2. The need to self-isolate upon entering Switzerland**, and/or
3. An official Press Release from TeleVerbier/TeleNendaz/Andermatt, stating that the Resort will not be open during your dates of travel due to Covid related reasons.

All 100% Refunds and Re-Booking guarantees are subject to our Booking Conditions, in that adequate Travel Insurance is a Condition Precedent to booking with Ski Armadillo. If you do not yet have Travel Insurance, we recommend: MPI Brokers

Please do contact us on: +44 (0) 1799 668595 if you have any questions about our deposit and cancellation policies. 

*This refund/credit offer is for new bookings only, made after 01-July-2020, and does not apply to 2019-2020 forward bookings where a credit has been offered. 35% credit is valid up until April-2023

** Where guests have chosen NOT to receive an offered vaccine, for whatever reason, and they then need to isolate upon entering Switzerland, a Cash refund and/Re-Booking Credit DOES NOT apply

Government travel restrictions and advisories

Please check for travel restrictions before booking and travelling to an accommodation. Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed.  We are not responsible for the content of the public (government) websites. Government responses continue to evolve, so please check back often for updates and rely on your national and local government for the most current information.

ABTA Membership

We are a member of ABTA (the Association of British Travel Agents). ABTA offers each of our
customers, support, protection, and expertise, should you need it. Although we are not ABTA bonded, due to not providing package holidays, you can still feel safe in the knowledge that you are travelling with a company whose strong reputation for protecting customers spans over 20 years and adheres to ABTA’s Code of Conduct. 

We provide fair terms & conditions, financial failure protection coupled with ABTA membership meaning you can confidently book with Ski Armadillo.

For more information on ABTA, please refer to: ABTA Member
For more information, please refer to our: Terms & Conditions

Our Chalet Safety Measures

The health and safety of our guests and team members are of the utmost importance to us. That is why we have worked alongside Swiss Government guidelines to produce the ultimate luxury safety solutions across all our properties to reduce risk and help you feel safer during your stay.

Find out more about the Swiss Federal Council Easing of Measures

Did you know?

As every country works to control the spread of the virus, some are managing better than others. An assessment in June by the Deep Knowledge Group, found Switzerland was in fact doing the very best in general at controlling the virus of all the countries surveyed. Fighting the virus is a global effort that spans borders and continents but we’re glad to know that our guests who visit Verbier will be in good hands (washed regularly of course). 


Your Holiday, Your Choice

Catered chalets is what we do best, and has been the backbone of our successes over the past 20 years. However, we realise that a fully catered service might not be everyone’s ‘cup of tea’. Whether you want a self-catered chalet, due to social distancing concerns, or a flexi-catering service, so you can enjoy our wonderful gourmet food but also experience the world class Verbier restaurants… the choice is yours.  Start by choosing from our luxury chalet collection, each with their own unique character. Next, choose the level of service you and your party require from the options below, before finally adding your in-resort entertainment as the cherry on top. For inspiration, please refer to our Tailored Luxury Brochure

Our Catered Service

Sit back, relax, and let us take care of your holiday. Regardless of which of our fabulous chalets you stay in, our catered service includes a drinks reception with canapés on your first and last evening, afternoon tea and 3-course gourmet evening meals served on six evenings. Our food is of the highest quality and our wines are carefully selected to compliment your evening meal. Great food and great company, the perfect combination after a day on the slopes. Our Catered Service

Self-Catered Service

Enjoy your own private chalet, along with the freedom to discover all the glamour that Verbier has to offer. From Michelin Star to carb-replenishing restaurants, Verbier boasts cuisine options from all over the world to suit all taste buds and budgets.

Your self-catered chalet will be ready for your arrival, complete with a Ski Armadillo welcome hamper containing those first day essentials. With all our bookings, our complimentary concierge service is available to help assist with all those holiday extras. Our Self Catered Service

Tailored Luxury Service

Looking for a blend of having the freedom to enjoy the award winning restaurants in Verbier but also being able to enjoy gourmet cooked food in your chalet? If so, then our Tailored Luxury service could be just for you. From Bed & Breakfast to Champagne Breakfast, evening meals on alternate nights to in-house wine tasting nights, we will happily provide a bespoke service, tailored just for you. Our Tailored Luxury Service